Raising the Rent Without Raising Eyebrows: A Landlord’s Guide to Doing It Right

October 16, 2023·general advice·3 min·

Raising the rent can feel a bit like tiptoeing through your nest late at night—awkward, necessary, and best done with a plan. For landlords, the question isn’t if you might raise rent, but when you should and how much is fair.

A Landlord’s Guide to Raising Rents

At Nesto, we believe doing it right means keeping your investment performing, your tenants happy, and your operations smooth—so you can rest-o easy instead of stressing over notices and disputes.

When’s the Right Time to Raise the Rent?

Timing is everything. In New Zealand, there are clear rules in place to protect both landlords and tenants. You can’t just hike the rent whenever you feel like it—there are legal and ethical boundaries:

  • Under the Residential Tenancies Act 1986 (RTA), you can only increase rent once every 12 months for a tenancy (whether periodic or fixed-term) unless the agreement specifies otherwise.

  • You must give at least 60 days written notice of the increase (for standard tenancies).

  • For fixed-term tenancies, you can only raise the rent during the term if the tenancy agreement specifically allows for it.

So, before you decide to raise the rent, check: when was your last increase? What does the agreement say? And are you giving notice properly? Getting these right helps you avoid legal headaches and keep your nest well-kept.

A Landlord’s Guide to Raising Rents

How Much Is “Fair”? (And Why the Market Matters)

There’s no statutory cap on how much you can raise the rent, but “fair” means you need to keep things in line with the local market and act in good faith. Here are some Nesto tips for finding the right number:

  • Check comparable properties in your area: what are similar homes renting for? If you raise your rent well above market rate, tenants can challenge it.

  • Consider the value you’re offering: Is your property recently upgraded? Is it meeting compliance standards like the Healthy Homes Standards? If you’ve made meaningful improvements, a higher rent may be justified.

  • Balance tenant retention and returns: A modest, reasonable increase might keep a good tenant longer. That can pay off more than a big hike forcing them to move.

  • Document everything: Keep a paper trail of your reasoning, comparable rents, and the notice you served. That way you’ve got your feathers in order if there’s a dispute.

In short: setting a rent increase at the right level ensures your nest stays full, your income stays solid, and your tenants stay happy.

Executing the Rent Increase Like a Pro

Raising the rent isn’t just about picking a number and sending a letter. It’s about communication, compliance, and care. Here’s how Nesto recommends you fly through this process:

  • Send a proper written notice: Include the new rent amount, the date it takes effect, and ensure it gives at least 60 days before the increase starts.

  • Explain the why: A short note about factors like market changes, property improvements, or inflation can go a long way. It shows you’re fair-minded, not just price-hiking.

  • Be open to conversation: If a tenant queries the increase, have the comparable rents or improvements ready. A quick chat can avoid big issues.

  • Use consistency: Don’t spring big increases on older tenants that are way out of step with market. A gradual, predictable approach helps your relationship stay solid.

  • Stay legal: Follow the rules about notice periods, timing (once every 12 months), and check the tenancy agreement for any special conditions.

When you handle rent increases properly, you show you manage your nest—professionally, respectfully, and intelligently.

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